We are dedicated to cater the products lightening fast. To make it happen in real-time, we have implemented two shipment methods – regular and express shipment. The first one takes about 10 to 15 working days while the latter takes about 5 to 7 working days. We also offer online medicine FREE shipping on specific orders and on occasions such as Christmas and New Year.
Our customer care put in extra efforts to ensure you get every update on your order till it reaches you. The team stays connected to you via emails.
We are quite aware about the online scams and thus we have safeguarded our website with the best of the security software called Secure Socket Layer or SSL security. This software captures the data feed by the customers and does not allow third party to crack it. The information saved within the software stays protected under any circumstances. We use the data such as email address and phone numbers to conform the order and payment status. Also, we use the email address to send informational newsletters and promotional emails regarding discount offers and new product launches. Our customers can unsubscribe from the mail service at any time they want to.
Our refund policy is customer-centric. We have created a few guidelines that helps customer while claiming refund. You can claim refund if you receive wrong product or damaged one. You can also ask for refund if you receive products past their expiry date. If your product reaches to wrong address due to error from our end, we will either process a refund or we will re-ship the product for free. You cannot claim a refund if your product delivers to wrong address that was given by you.
We do not sell medicines directly. We obtain medicines from reputed drug manufacturing companies. Customers are advised to consult a doctor before using any medicine displayed on our website. We shall not be held accountable for any negative effects caused by the medicines if consumed without first informing a doctor.